. October 5, 2020 in Fishing Rods, Reels, Line, and Knots. etc. instructions are on the form. They will send you a rod almost immediately and they can tell you what they have on hand. All rights reserved. US-Inwood, NY 11096 Phone: +1 718 868 1500 Fax: +1 718 868 1181 LOS ANGELES Loomis International (US) LLC 5777 West , Contact Info NEW LOCATION 602 E. Blackhawk Dr. Byron, IL 61010 USA Phone: 815-636-7200 Fax: 815-636-7209 Web: www.loomisltd.com The Loomis Mission The Loomis Philosophy Get . For general questions, please use the form below or call. $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods You may get lucky and get the new version. charge the shipping ($20) to get it back to you. Sign up for an online profile or prepare a one-time shipment using your credit card. We are in a unique situation that creates chaos. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Same situation. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. 1-866-662-0021 Contact Us, Have a question? Sales Contact. Be the first to hear about products releases, news and events. Regardless of the situation, there is a dedicated support or account resource ready to help. I was able to use the Xpeditor service and I gotan IMX. Mark Perry 67,661 Loomis Development is actively seeking raw , Contact Us. All rights reserved. For full terms, details and instructions on starting a claim, follow the link above. For driver complaints, please call 800.327.4677. If the guy had even one ounce of care about the deal I would have been more understanding. Pasted as rich text. it states in thier policy they will match it up with the most closely rated rod they have. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands Warranty thats the way it should be though, for as much as they cost. If you have an account, sign in now to post with your account. Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. Register your G. Loomis rod within 30 days of purchase. 2 Bridgeport 44. I hear you. Brampton, ON Canada, L6T 5S6. I work for a small company with slim margins. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. Messages 22 Reaction score 10. I had used that rod heavily over the years and easily got my moneys worth. Pretty good deal there too. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. I have a part from Daiwa that is delayed about three months. Customer Service 1-855-256-6647. Our technological advancements enable us to serve clients internationally. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. You can post now and register later. By Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. Brampton, ON Canada, L6T 5S6. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. Search all available positions or learn more about eligible benefits. If the tip-section of your multi-piece rod has been damaged, weve got you covered. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). For fly rods more than 15 years old, the Xpeditor service fee is $250. but they shouldn't break in the first place! Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. How was your experience? Took it fishing a few weekends ago. "That's a really difficult loss," Loomis . My Fenwick lost the last 3 at the tip on 08/02. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. Same for me. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. Please fill out all the fields and click Submit. Follow a few simple steps to receive a replacement tip. It was as much about the indifferent attitude by the representative. G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated G. Loomis Canada. G. Loomis. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Display as a link instead, We have become too dependent on other countries cheap labor pool. . For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . banker-always fishing 69,891. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. 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I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. mheichelbech Wyomissing, PA 19610 Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Please note: applicable product discounts will be displayed in the cart. According to the dictionary that I looked at, bashing involvesa level of prejudice. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. Tweet. Maybe you had bad luck with them. I really dont like complaining and would much rather postabout how great something is. Especially when other companies in the same industry are performing much better. Contact us. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit For warranty questions, click here. JetSure is the only AOG insurance solution available today. go online and print out the warranty form. Your link has been automatically embedded. I am not at all indifferent to the impact of COVID. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: Call Office: (952) 303-5029. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. Privacy Statement. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. The Loomis company has established satellite offices in New York and Florida. Be the first to hear about products releases, news and events. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. Please refer to our service alert section for updates. I have sent probably 4 rods back to Loomis. Search all available positions or learn more about eligible benefits. 1-877-549-3638 and a technical support analyst will be available to assist you with Regardless of the situation, there is a dedicated support or account resource ready to help. Rod manufacturer G. Loomis has announced updates to its warranty program to include a 'Born On' serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Address: 1458 White Oak Drive. You may pay a price for the rod at first, but they back them up. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. Have you , See Also: Customer Service Preview / Show details, Loomis Sayles Funds P.O. For warranty questions, click here. Xpeditor service for NRX replacement delayed 1 to 2 months. Normally there is no wait on replacement. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. . Please note: applicable product discounts will be displayed in the cart. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. IMPORTANT! Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. Loomis customer service is second to none. any of our electronic shipping systems. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Please enter a valid Bill To Account or PIN. For as little as $30 per flight hour, you are covered. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Hopefully others have a different experience. Have a question about your policy? What happens if the rod becomes 20 years old and they dont make it anymore? Will be the last time for me. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. The NRX though is getting updated. Read This Before Posting! "We completely understand the frustration anglers experience from either a defect that . I wouldnt buy another Loomis rod if it automatically set the hook. my 2 cents. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. Contact Us. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. Customer Service Putting Our Customers First Our customers receive peace of mind knowing that we're always here when they need us. It is not prejudicial to state the facts of what happened and the results of those actions. The first rod they said 2-3 months and it was less than 3 weeks. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. Please do not hesitate to contact our toll-free Customer Service line at . 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. A career at Loomis comes with many advantages. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. That's what we call going the extra mile. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. G. Loomis Customer Service. We love our customers, so please feel free to visit us during normal business hours. Loomis Homes. I was told I may get my replace sometime this month. I just keep the loomis shipping tube so I will have it to send the next one back in. Call Sales: (612) 750-9706. That's too bad for you. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. See Also: Loomis insurance customer service number Preview / Show details. How We Are Here for You Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Do you need a receipt (ebay purchase) to get a rod replaced? Sorry, you need to enable JavaScript to visit this website. 850 N Park Road Please verify you're not a robot before clicking submit. The new GLX is a beauty. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). dyson ball animal pro plus hard to push. . I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. Outside of Canada please call 1-905-460-2530. Contact us - G. Loomis US Contact us IMPORTANT! G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. Use this page to find answers for your general questions about Loomis and its services. Sorry, but the page you are looking for doesn't exist. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 Monday, December 14, 2020. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). You must have JavaScript enabled to use this form. The Loomis company has established satellite offices in New York and Florida. I broke the tip section of my Loomis rod in early July. Please edit your content to remove the highlighted words below. Email Address . Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help?

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