Submit an application for an available virtual contact center opportunity. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. Get started on your new home business Flexibility. Copyright 2023 Liveops, Inc. All rights reserved. Are you an employee? Grow your home business through Liveops client network, working with the brands you know and love. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Sign in. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. The sign-in URL is the web address you use in your desktop browser to access your company portal. No problem. Universal Login. Login to track your existing support requests. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Were all looking at the same data one version of truth consolidated in a single repository. Earning potential. Need to plan around other commitments? Find ready-to-work contractors where and when you need them. We couldnt have done it without Openforce. Independent Contractors are responsible for expenses and control their profit and loss. Director of Customer Care, healthcare organization. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Reach out to us. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Check the Eligibility requirements and make sure were currently accepting applications in your state. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. I trust them and look forward to more cooperation and partnership in the future. Attack Protection. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Knowledge Base. Companies across a variety of industries trust Liveops to provide virtual contact center services. Support. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. OR Look in your activation email. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. But we were just relentless, and in one year we moved all of our workloads to the cloud. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Please enable it to improve your browsing experience. Whats it like to be self-employed and provide virtual contact center services? As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. I wish there was some type of base pay. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. About Liveops Employee benefits & perks. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Liveops offers work from home in customer service and sales. Pay, Vacation time, You get to work from home. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Learn about Liveops Enterprise Solutions Click Here . https://join.liveops.com/work-from-home-call-center-jobs/ Go Further; Marketplace. The background check requires a $24.99 processing fee paid directly to our vendor. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! It changed what we focus on as IT, he says. management. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Learn More. Login. Facilitating collaboration and communication with the best available solutions was another key goal. Hello, Liveops. No problem. We'd have had to build out a lot of infrastructure. Connect and protect your employees, contractors, and business partners with Identity-powered security. But what good is making your own schedule if you cant get a schedule? Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. . Ditch the paperwork and endless manual tasks. Yes! Although I would work four hours a day I would be in training or zoom classes for another two to three hours. He sees a role for Okta in all of it. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Find Out How & Apply . Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Looks like you have Javascript turned off! And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Login. Enterprise Solutions. Not everyone will be as precious with your business as you are. Log in. Liveops is a recognized thought leader in the virtual contact center and customer service industries. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Public Relations e-mail (press@liveops.com) Locations. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. If there are system issues, you will not get paid. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. First, check out our frequently asked questions about the agent experience and application process. Login to track your existing support requests. Connect contractors to affordable commercial insurances. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Cons. Main hustle or side gig its all up to you. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. We've been partnering with Liveops since 2010 for all our inbound needs. Freedom. Live far from an urban center? Some clients also pay commissions. We cant do this. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Login - LiveOps Inc. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Assist customers with orders, questions, and returns. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Set your own schedule to work around your life. Browse case studies, customer service tips and other helpful resources for enterprises. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. We use cookies to improve your experience on our website. process. Life doesnt always run on a schedule. Login here. Okta was leaps and bounds ahead of all the other providers, says Myers. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Keep contractors happy with accurate payments on time, every time. We would like to show you a description here but the site won't allow us. Across the web. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Liveops: Flexibility. Okta goes so much further than other providers, Huckabay says. Apr 04, 22 (Updated: Sep 19, 22) I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Is Liveops nation legit? Press & Media. Login to know the status of the ticket. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Scottsdale (headquarters) 1365 N. Scottsdale Rd. Forgot Password Enter the email address associated with your account. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Avoid Recruiting Scams No matter what industry, use case, or level of support you need, weve got you covered. Here's everything you need to succeed with Okta. Conducting inbound/outbound customer service calls. Thats up to you. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. All rights reserved. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Copyright 2023 Liveops, Inc. All rights reserved. Qualify and onboard contractors in record time. Their consistency, professionalism and customer service are unparalleled in the industry. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Norton 360 with LifeLock helps keep your digital life safer. Best of Antivirus Software. Suite 390. Learn more about how Liveops virtual contact center solutions can scale your business. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. We use cookies to improve your experience on our website. Learn more about how Liveops virtual contact center solutions can scale your business. Learn about Liveops Enterprise Solutions Click Here . Developer Center. Intelligent Join the revolution of the modern contact center! Heres a direct link to where you can sign up. Its a good company depending on the project you are on. But, the site does not guarantee that youll take calls during those hours. Single Sign On. Everyone else we spoke to claimed they were cloud-based but they weren't. Login to know the status of the ticket. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Keep in mind, the more you service, the higher your earning potential! He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Username or Email Password. Well learn about your business and help guide the best solutions based on your needs. Submit ticket. Help patients get the most out of treatment plans. I still love it., You make your own schedule. This is critical, says Huckabay. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Find Out How & Apply . Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Support staff employees are great and work hard to keep us busy and motivated. When someone leaves, they're deactivated. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Provide support to users of top tax software providers. Copyright 2023 Liveops, Inc. All rights reserved. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. I don't mind the extra training if they had compensation for it. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Across the country. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. You can also manage cookies in your browser settings. Independent Contractor management Ditch the paperwork and endless manual tasks. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. . Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). HSA and PPO Options National and Local Networks Retirement. Support. Support. We use cookies to improve your experience on our website. Or, if, No college? When I started it, my team said, Youre crazy. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Now we can focus on making sure IT is partnered with the business in everything they do.. Functionality Add this integration to enable authentication and provisioning capabilities. Passwordless. Improving Peoples Lives. Since you are self-employed, you are in control of your profits and losses. Openforce simplifies your contractor management processes by providing a single platform solution. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Scottsdale, AZ 85257. You dont have to do anything else.. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Sign an Independent Contractor Agreement. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The only downside is a lot of training without pay. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Then, this is the place where you can find some sources which provide detailed information. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Agent Sign-In. A wide array of jobs -- many of them well-paid -- don't require a degree.. Liveops | Okta . If you have not created a ticket yet then you would need to register or create a new ticket to begin. McAfee and Norton were almost a tie but by far the most popular amongst agents. Unlimited Flex Vacation New Parent Leave Protection. Remote work is undeniably popular and LiveOps offers that. Copyright 2023 Liveops, Inc. All rights reserved. If you are looking for Liveops Agent Portal Okta?

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