This was also one of the highlights of the resort. Search Nearby Haunts. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. 2. That is so creepy; the ghost was crawling up beside you in bed as well as hearing a female screaming. I wasnt able to get my dates on Groupon so I went to google. top of page. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c. That being said, we absolutely want to be able to service all of our guests. 5PM - 8PM | $5 Children 13 and under | $10 Adults and children aged 13+ Our Haunted Hike is open to the public as well as Steele. We did not participate in laser tag or golf, but both are available. Thank you for sharing, Tiffani. We were in the "West building" on the 2nd floor next to the gaming and pool areas. My husband and I were both tossing and turning so much we decided right then and there we would only stay one night, even if the 2nd night was free, we were too uncomfortable to stay.The song and dance was just that. The Steele Hill Vacation Club is the best home resort and vacation ownership program in New England. After I verbally consented to pay the $59, they emailed me the confirmation letter. Resort Details & Photos The Summit Resort Laconia, New Hampshire. I would recommend it more for families, but regardless, it is a great place. Resort guests can enjoy a 9-hole golf course, hiking and snowshoeing trails, a private fishing pond, and on site tennis courts. When I opened the curtain to see the view it was stellar, hands down the best part of the room was the view. The girl on the phone blatantly lied and said the rates I was looking at were not for 4 people. I am happy to hear you found the room both clean and comfortable on arrival. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. Scared to close my eyes and was up all night.. Room 206 . We will make sure to address the issues you brought up with our management team. (See attached picture) WiFi is free in public spaces. However, it was a surprisingly positive place. I'm sad to say that if you are not a time share holder in this resort (and I use the term loosely) you are treated very differently. So we went in and opened the windows. Overall, we enjoyed our stay. Also, the landscaping design and maintenance were immaculate. We care deeply about the comfort and satisfaction of our guests and we do hope you give us another opportunity to improve your opinion of us. Steele Hill Resorts. I am writing this review not to hoping get the money back, but to share with you, so that many ofWe went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. One girl at the desk was kind, but there was no one around to explore changing rooms or get some help. Musty smells? It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. Not sure where to start? Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. Ron DeSantis (R), whose The Courage to Be Free: Florida's Blueprint for America's Revival was released Feb. 28 to financial if not necessarily critical acclaim. I then went into the master to open the curtain and discovered there was no window and more importantly no a/c. If this was miscommunicated, I apologize. Yes, free parking is available to guests. Sincerely, Rob Robillard, General Manager. Steele Hill Resort in Sanbornton - The rumor: The older main building is haunted by a man who is seen walking the halls whistling and has been seen opening doors and windows. It sounds like something I would actually use, but a lot of the information I'm finding online is vague and it seems a . I am happy to hear you enjoyed your first stay with us. They said they would send security, however, I waited for 20 minutes and never saw them show. Thanks again for sharing. The sofa in the living area also folded out into a bed. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. Come join the fun At Steele Hill's first annual Haunted Hike! Needless to say I couldn't even sleep in the same bed as my partner, especially since the AC decided to work only when it wanted to. I will be sure to have the grounds team take a look at the potential of clearing some of the grass areas around the trail system.Thanks again for choosing Steele Hill. You see this type of stuff in the movies and on paranormal/ghost hunters tv shows, but when you actually experience it for yourself its crazy. He often whistles as he walks. 3 out of 5. Fireman Sam was first broadcast on BBC One on 17 November 1987. Set amongst 500 pristine acres overlooking Lake Winnisquam and Lake Winnipesaukee, Steele Hill Resort offers authentic New Hampshire charm complemented by a large selection of amenities. After I verbally consented to pay the $59, they emailed me the confirmation letter. 2023 FrightFind, All Rights Reserved. Please explain to me what deep cleaning is???? Directions. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. If you have a story related to this location, please share it with us below or contact us. The reality is you are paying a lot more money than you expected for vacations. Swiping my key card three times on three doors over a distance of 15 feet to get into my room was also a bit irritating in spite of the high level of security it offerred. The grounds at the resort are nicely kept and there is a magnificent view to the east. Maybe ask guests to write it down? We strive to provide a comfortable and enjoyable stay for all of our guests, and it is great to hear that we were able to meet those expectations for you during your trip. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. Related Videos. We also hiked on the properties trails.that is one thing that needs improved upon.better trail maps. So Steele Hill resorts, you lost out. It was nice to have a coffee maker, but then you can only sit in the one sofa chair or the bed to sit and enjoy the coffe. We were staying as part of a promotional package to decide whether or not we wanted to become members of the resort. There was no sofa or desk and there was no balcony. We did have to go outside for the pool. Sanborton, New Hampshire. Same for. Check out our State Frights to find the scariest places in your state. However, I can understand how a guest could be disappointed if they believed they were staying in one unit and checked into another. I will be sure to take your feedback into consideration and discuss some of the issues you mentioned with our housekeeping manager.Thank you for visiting with us. Uncomfortable beds? Many travelers enjoy visiting Meredith Historical Society (8.1 miles). The sofa in the living area also folded out into a bed. I am reading reviews clean, beautiful where are those units and how come as a owner we are not put in those units. List Your Timeshare. The pool was okay, but we walked in darkness through hallways to get to it. We do offer assistance with luggage available on request at check-in. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. Please note that only three holes of our nine-hole executive golf course were recently closed due to construction and there are many other amenities available to enjoy such as tennis, basketball, a fitness center, racquetball, electric bikes, the onsite Hilltop restaurant, indoor and outdoor pools and hot tubs, hiking trails, and more. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Save. (50% or more off that night's stay would have been a more appropriate offer but I really wasn't in a mood to argue. I am glad the resort experience met your expectations. It looked like it hadn't been cleaned in ages. This haunt is in need of information. This place is indeed haunted! (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. And he doesn't want anyone else to, either. From our 9 hole executive golf course to the indoor amenities . Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. its a big disappointment. The pool, although smaller than we had expected, was still very fun. As an added convenience, there is free parking available to guests. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). I saw it on Groupon for $145. Our housekeeping team has had excellent customer feedback grades in the last two years and I can assure you this is uncharacteristic of their service. Please see our partners for more details. You can also take advantage of some of the amenities offered by the resort, including a concierge and room service. I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. After I verbally consented to pay the $59, they emailed me the confirmation letter. Every room at the resort has a balcony with spectacular views. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I will be following up with our housekeeping manager to audit this issue and address it directly. Overlooking lake Winnisquam, Steele Hill Resorts is a high-end resort, consisting of 150+ guest rooms, a full-service restaurant, and many indoor and outdoor amenities (employee use permitted). Please see our partners for more details. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. . Both nights we stayed, we ate dinner at the restaurant, which had delicious food. more. We found all the resort personnel to be very friendly and immediately responsive to any of our requests. (See attached picture), Ask karenB4540FZ about Steele Hill Resorts, Ask DaddysASoxFan about Steele Hill Resorts, Pretty on the outside and that's where it ends. 3-star family-friendly hotel in the mountains. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely, Rob Robillard, General Manager, Decent accomodations, terrible sales team, The rooms and service were nice enough. We ask if you ever have any questions, to call the front desk as it is staffed 24/7 with an agent eager to assist and answer inquiries. We hope you will join us again in the future to see the improvements we have implemented based on your feedback.Sincerely,Rob Robillard, General Manager. We found this very un-nerving and question the security of the location.The staff working the pool area were excellent. This problem will be resolved as we plan on putting a new roof on the facility in September.I am sorry to hear that you did not find the room arrangements satisfactory. There are several other amenities available as well. more. Historians are divided in opinion as to whether they should designate him a knave or a madman. Destinations. Tripadvisor performs checks on reviews. More. Specialties: Family Vacations, Romantic Getaways, Hotel Stays, Weddings, Reunions, Established in 1968. that those tours are very pressure/ intrusive/lots of personal information are being asked. Thank you for taking the time to review your most recent stay at Steele Hill. Steele Hill West was fabulous but did not has the best views. We are happy to hear you were able to get the chance to enjoy the panoramic views and resort amenities while you were here. The first night upon staying in SH East side, Room 221, I knew something was off. One of the resort's one-bedroom suites has a private balcony overlooking the water and peaks. Of course, I wont get my $59 back. And we were very very disappointed. Taxes and fees that are shown are estimates only. In general I would not recommend, not unless you are getting a really good deal. It was late so we didnt get to enjoy any. For the second year in a row, our group of motorcycle enthusiasts chose to stay at Steele Hill during the Laconia Bike Rally. oh and I think my grandmother had one just like it when I was growing up. The murder was unsolved, according to the staff who told me he was still wandering the halls, seeking justice for his murderer. If you're ok with a murphy bed on the floor, poor maintenance, having to beg for a comforter for the bed, unresponsive front desk personnel, this is the place to go. We have been owners since 2005, we used the amenities because we lived close but moved to Florida, we came for our very first visit as a couple. When I called to check out the next day, 3 days early, I told them all these issues. We went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. groceries--many trips, no other way. We did make significant efforts to minimize the impact of this project including putting up a temporary fence and flowers to hide the area from ground level. In my opinion that is a very personal question to be asking customers in front of a bunch of strangers. We appreciate your feedback and we hope to have the opportunity to welcome you back to our resort in the near future. Free 2023 Use. We are happy to hear that you enjoyed your accommodations along with the incredible views. I am sorry to hear that you were not satisfied with your experience and that there were issues with noise within the West Amenities Building during your stay at Steele Hill Resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The furniture was probably from 1901, the room smelled musty, there was paint chipping off the walls, a brown stain on the ceiling, stuff under the bed from past guests, a pop tart wrapper on the floor in the bedroom and a toilet that barely flushed. FrightFind's guide to the top haunted hotels in the US. I turned to look at my daughter real quick, about 3 seconds passed and I looked back out the peak hole and the figure was GONE. I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. This information is located within the text of our automated check-in emails; however, I am sorry that this specific information was not presented to you during the check-in process. Path Resorts gift cards are the perfect present to unlock an unforgettable experience in the Lakes Region of New Hampshire. Not ok. We went to the pool that has the water slide. They offered no consolation and just didnt care. Free WiFi is available throughout the property. This is the version of our website addressed to speakers of English in the United States. There isn't much to do at the resort. Call. There were about 15 other seats available. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! The ghost of a 12-year-old girl named Laura who was killed in a fire in the 1800s is said to haunt the historic 1875 Inn, once called the Tilton Inn. I am writing this review not to hoping get the money back, but to share with you, so that many of We went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. Pool was crystal clear, perfect temp. If you have a story related to this location, please share it with us below or contact us. Activity director (Nancy) lead a hike through the woods and was very pleasant to talk with and very informative. The reality is you are paying a lot more money than you expected for vacations. Self parking is free. We didnt have hot water but it was fixed immediately by maintenance, staff. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. This has been one of the better resorts we have traded for. This is when Spencer (the manager) and Zion (the sales rep) got agitated. But they're offering a weekday 3 day 3 night stay for $250. We do have multiple onsite dining options including our Hilltop Restaurant and Tovas Tavern both located within the East building, right across the street from the check-in office. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. SHW. We were in the west end nearest the pool. The ghost didnt come in our room because I kept saying, In the name of Jesus Christ, I command you to leave me and my family alone. Ghosts hate hearing that! No ETA was given, we spent an hour swimming, and unfortunately, none ended up being delivered. To summarize - cheaply built and unclean, go somewhere else. Why is it here? The first thing I did was check out the place to see what we had to work with. All proceeds were donated to cancer research. Also, the last night at Steele Hill, both my cell phone and laptop broke, just stopped working. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. I learned that they sugarcoat all their promotions and packages. SAF. Hiking trail had a section of un-mowed grass, which was filled with ticks (several on the kids and us) and should have been maintained better. We pay a lot for our fees, wouldnt you think that they would take care of us????More. We were impressed with the excellent design, construction and neat architectural details of all the units, especially the ability to get to the main lobby and restaurant areas without going outside in the rain (had great weather most of our stay). Get exclusive access to haunted news, spooky contests, and more! Those things (no matter how pretty the new construction is) sets a bad tone. So I called them 2 days later to cancel the reservation. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. At Steele Hill Resorts, the West Indoor Pool is the most popular pool. Her apparition has been seen by many guests, and the inn has been featured on TV's Ghost Hunters. We are pleased to hear that you had a positive experience with our pool attendants and appreciate your kind words about them. I have a screen shot of their website to prove that. We understand that the accommodations did not meet your expectations. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. When arriving home, after researching more, to my surprise, we were not the only ones to experience similar things at Steele Hill Resort. We understand that the cost of dining at the Hilltop Restaurant can be a concern, but we strive to offer a range of dining options at varying price points to meet the needs of our guests. Food is (as typical) overpriced and not great. Even though I wasn't as thrilled with the place on my return visit, there are still many positives. We stayed in Steele Hill West. (While I understand that construction must be done, the room rate should have reflected this temporary inconvenience and bad view.) we stayed at Steele Hill East for a "long weekend" the unit we got was totally outdated, the rug had stains all over it, the couch was so old it sagged in the middle. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. They have Starbucks coffee available by the cup in the on-site Market. Fortunately, this project is complete finish now and we have a great new facility, but it should have been finished during the period you stayed with us. The room was down a large hill from the main amenities, not easily walkable for our family at this moment.

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