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tradesy return policy for sellers

Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We only have so many days to confirm that we will have the item will ship in a timely manner. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. See more, Since your historical data is being moved over time, you will not have a seller badge right away. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. This company is a rip off. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. We want to do anything we can to make each experience worthy of your best possible rating! Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. And for any sales that are over the price, they issue a commission fee of 19.8%. Selling on Tradesy is quite easy; all you have to do is list the item on their website. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Every thing I have bought from this site is FAKE! Tradesy allows you to list as many items for sale on the site without any additional fees. I Love shopping on Tradesy. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Then, you will use your own packing materials to ship your item out. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Worst selling app ever!! Worse selling app!!!!! that I bought because they are all FAKE . Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue I sold a purse for $1050, my take home was $778.24. Want to give someone something unique this holiday season? the one shown is incorrect. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. when not using bag to take the lining out. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Tradesy Return Policy for Sellers. New Arrivals. Tradesy is also looking after its sellers. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. Unfortunately their too small so well yet again soon but the seller was very kind. This is to enable you to attract customers. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. Hi Sandra, We hate that you had a bad experience. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. I received the Louie Vuitton that I wanted and I love it so much! I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Just emailed seller for options. How long does it usually take after sellers ship the product? Uncategorized ; June 21, 2022 tradesy return policy for sellers . We're so sorry to hear that you've had a negative experience on our platform so far! However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Once the whole process is complete, Tradesy will top up your earnings. Buyers have a maximum of four days after delivery to request a return. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). They will also refund a sale without any communication with the seller, they don't even tell you why. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. There was no sign that the item was on final sale. I Love shopping on Tradesy. Tradesy ranks 1st among Used Clothing sites. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. !I do not recommend this site for sellers !! TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Sign up today and take advantage of its excellent features with its 14-day free trial! Hi Marie,We recently reviewed your feedback and wanted to follow up with you. I will write to BBB and I hope people will do the same. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. I will not purchase here again. Tradesy is also looking after its sellers. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. Im thankful for the refund but the purchase was a gift and disappointing. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. Enables you to set prices for items based on your preference. Took a chance. no thanks. However, this doesn't apply to wedding items. Tradesy almost ripped me off of my $1,600. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Prom season is here, and you deserve to look and feel amazing for your big party! Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. I'll be checking with you first on all my luxury purchases. I am very happy with my LV Nice BB. Love the way this seller does business. Tradesy Restricted Items: Keep These Off Your List. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. Here are 8 tips for writing great reviews. Tradesy are infamous for holding your money! When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Why/how this company is still in business is beyond me. I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Find an alternative. Do not use Tradesy everything negative you read in reviews is true unfortunately. This is a great space to write long text about your company and your services. It was easy to place the order, the shoes came in as promised. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Both looked better than their photos. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? The high costs and slow pay earned Tradesy a substandard Husl$score. Putting your item up for sale on Tradesy is quick and easy. Thank you! On top of the site fee , they charge another fee to payout which can take up to 5 days. This company is a rip off. I am still waiting to receive my bag back. It takes at least 10 days to get paid. It was overall a great experience! I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. The time money gets to your account is too long, and the safe transfer fee is too much. You can see more about making an offer and settings here, and how to handle a counter offer here. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Simple methods of shipping and return shipping. OneShop knows how challenging it is to resell online. Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. New Menswear. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. This is often due to the lack of incentives to offer customers. According to Forbes, the resale is predicted to grow significantly. My 2nd purchase on Tradesy and just as good as the first. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . never again. The seller payout process is HORRIBLE. I'm so pleased with it and it's exactly as described! A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: An easy-to-use and user-friendly mobile app and online platform. Keep it up Sitejabber you are winning! The dress is perfect, fits beautifully! Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Thank you Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). I'm sure glad I did! i checked her sold items and she sold about 6 of the same bag with the same photos. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. It should be displayed hung or on a mannequin. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Never again will I sell anything on this site. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! The authentication card was also missing and there was no dust bag as listed. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Stumbled across Tradesy on Safari. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. It also came as scheduled. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Tradesy has a flat commission rate of about $7.50 for sales under $50. Clearly the buyer wore the dress out to an event and returned it seven days later. Although this did not work out with the seller, the platform backed me up. Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. In addition, there are thousands of designers and brands available on Tradesy. H! The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. This means that you can only list 250 products per month. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. They take your money and don't give it to you. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. See more here. They were well-packaged and beautiful. Have never had a Tradesy problem in several years of selling. 19.8% commission is higher compared to competitors, and it increases quite too often. Sellers can quickly re-list them on the platform and sell them to other buyers. Bunch of Bullies! Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. All submitted reports are confidential and will never be shared with the listing owner. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. ThredUp Review: Is It A Good Option To Sell Clothes? However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Because they want you to use your earnings for purchases on their app. I am just starting to try Tradesy so I'll see how it goes! She followed through with that. thanks. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. You'll find more information on how to return an item to a Professional Seller just here. Wish the sellers would provide more details of items for sale as some listings are bare minimum. However, they are returns or refunds on Tradesy. These earrings are 100% fake and look awful. We want to do anything we can to make each experience worthy of your best possible rating. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Hopefully the quality is worth it. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Heres a Review on Tradesy. -Tradesy will return all items under $150 back to the seller if buyer requests return. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. It seems to me the company doesnt want to pay! Each of your unique items must have its listing on the platform. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. I was anxiously hoping that I made the right decision to purchase this item. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. among us voting screen generator; hidden valley transfer station hours. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Privacy Policy. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. This company does not typically respond to reviews. Collectables like Pokemon cards, coins, and antiques. PleaSe do not trust their promise of selling AUTHENTIC items ! Can You Pay Off a credit card with another Credit card? Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. THEY NEED TO BE TAUGHT A LESSON! Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. For items priced at less than $150, the payment processing fee . Items made of fur or breakable materials such as glass, ceramic, etc. Just needed a special dress and there's no where to shop. Smaller size different color! FAKE prada duffle bag and im done. I highly recommend this Website. Im like WHAT? Everything worked out perfectly! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. What are the Advantages of Using Tradesy to Purchase Products? I do not shop with tradesy any longer. We're so sorry to hear that you've had a negative experience on our platform so far! YOU WILL NEVER EVER see YOUR MONEY AGAIN! This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Any item priced below $100 USD has a fixed selling fee of $12 USD. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Your Bag is Empty, Start Shopping! Hi James,We recently reviewed your feedback and wanted to follow up with you. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. I'm very happy I did it! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Is Tradesy The Best Place To Sell Clothes? Has happened multiple times, customer service does not help over email, and will not answer the phone. How fraudulent!! How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Im not the only one who has submitted complaints. To us, your feedback is everything, wed love to hear from you. I have used you guys in the pass, Great Customer Service. Literally no other app does this. I'll never purchase anything from this scam company. OneShop is a financial technology company, not a bank. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. and our They still ignorantly argued that those are the same item. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Tradesy hooked up with Authenticate First, these people don't know what they are doing. They not gonna pay you for your damaged returns. In addition, this feature can help boost your sales as itll enable millions to see your items. Heres what happens next. when do I get to use this 25 hundred dollar bag? This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. All orders on Vestiaire will use their prepaid label shipping option. i kept getting emails from camille who ignored every question i asked, which only upset me more. We want to do anything we can to make each experience worthy of your best possible rating! Is the commission rate different on Vestiaire Collective? The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. Even after ordering the wrong color (user error) within moments we were assured it was no problem. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. 2023 Trustpilot, Inc. All rights reserved. This feature will help you find the best time to place your item on sale on the site. Don't Do It! I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. not a big savings but something. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. If you accept the offer, the buyer has 24 hours to complete their order. I finally disputed it with the credit card company. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. getting nervous about this. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. However, Poshmark reportedly has a large audience of over eighty million users.

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